REFUND & CANCELLATION POLICY

Effective Date: 06-04-2026

1. General Policy

This Refund & Cancellation Policy applies to all services provided by Solvpreneur Solutions LLC (“Company”, “we”, “our”, or “us”). By purchasing our services, you agree to the terms outlined below.

2. Non-Refundable Services

All custom services are non-refundable once work has commenced.
Strategy, consulting, and digital services are strictly non-refundable.
No refunds will be issued for completed work, delivered milestones, or approved deliverables.

3. Subscription Services

All recurring or subscription-based services (including marketing, CRM management, and automation services) are billed on a recurring basis.
Subscriptions renew automatically unless canceled in accordance with this policy.
A minimum of 30 days’ written notice is required for cancellation of any subscription service.
Cancellation requests must be submitted via email to: Support@solvpreneur.com
No refunds will be issued for the current billing cycle once it has started.

4. Cancellation Terms

Cancellation requests are only considered valid upon written confirmation from the Company.
Services will continue during the 30-day notice period and will be billed accordingly.
Failure to provide the required notice period may result in additional charges.

5. Third-Party Costs

Any fees paid to third-party providers are strictly non-refundable. This includes, but is not limited to:
- Advertising spend (e.g., Google Ads, Meta Ads)
- Software subscriptions
- Domain registrations
- Hosting services

6. Client Responsibilities

Delays caused by the client, including lack of communication, missing materials, or delayed approvals, do not qualify for refunds.
The Company is not responsible for project delays resulting from client-side issues.

7. Partial Refunds

Partial refunds, if any, are granted solely at the discretion of the Company.
Any approved refunds will be processed within a reasonable timeframe.

8. Chargebacks & Disputes

Initiating a chargeback or payment dispute without prior written communication will be considered a breach of this agreement.
The Company reserves the right to suspend or terminate services in such cases and take appropriate action.

9. Termination by Company

The Company reserves the right to terminate services at its discretion in cases of policy violation, non-payment, or misuse of services.
In such cases, no refunds will be issued.